At Fluxx Pro, operated by J BAJAJ PURRECHEM PRIVATE LIMITED, we strive to provide a smooth and transparent ordering experience for all customers and dealership partners.
1. Order Cancellation by Customer
Orders can be cancelled within 24 hours of placing the order or before dispatch, whichever is earlier. Once the order has been shipped, cancellation requests will not be accepted.
2. How to Request a Cancellation
To request an order cancellation, please contact us at info@fluxxpro.in with your:
Order number
Registered contact details
Reason for cancellation
Our support team will review and confirm the cancellation status.
3. Refund for Cancelled Orders
If the cancellation request is approved before dispatch, the refund will be processed within 5–7 business days. Refunds will be credited to the original method of payment.
4. Cancellation by Fluxx Pro
Fluxx Pro reserves the right to cancel any order due to:
Product unavailability
Payment issues or failed transactions
Suspected fraudulent activity
Incorrect pricing or product information
In such cases, customers will be informed and eligible refunds will be processed accordingly.
5. Bulk & Dealership Orders
Bulk, wholesale, or dealership orders once confirmed and processed may not be eligible for cancellation. Special cases will be reviewed individually by our team.
6. Contact Information
For cancellation or refund-related queries, please contact us at:
J BAJAJ PURRECHEM PRIVATE LIMITED
Bajaj House B-13 Transport Nagar Agra Road Jaipur – 302004 Rajasthan, India
Email: info@fluxxpro.in
